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Wytmode Support Center
At Wytmode, our primary leadership principle is Customer Obsession - our clients always come first. We strive to deliver excellence so consistently that the only reason you should ever contact us is to tell us how good we are. Still, when you do need us, we want the experience to be seamless, structured, and reassuring.
Our world-class support team, operating 24/7 and 365 days a year from India, ensures overlap hours for clients across the globe. To maintain transparency and accountability, we have established a three-tier support matrix that guarantees your issues are addressed with speed and precision.
Channel 1
The primary and preferred channel for support is submitting a ticket through our website. Every ticket is acknowledged and addressed within 8 hours (Standard SLA).
Channel 2
If you do not receive a response within 8 hours, you may escalate the matter by writing to escalations@wytmode.com. All escalation emails receive a response within 2 hours.
Channel 3
In the rare case that you do not receive a response within 2 hours, you may call an Executive member of Wytmode directly at (+91) 8884557972. Such escalations are addressed within 30 minutes.