Chief of Staff (CEO's Office)

Bengaluru, Karnataka, India (Onsite) | Job ID: WM-FO-045-001

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About Wytmode

Wytmode Cloud Private Limited is a technology-enabled IT services and operations company focused on helping growth-stage startups, mid-market enterprises, and global organizations build and scale business-critical functions with speed, accountability, and efficiency. Wytmode delivers managed workforce solutions, business process outsourcing, and professional services through outcome-driven engagements aligned to clear SLAs and operational performance metrics. With a strong emphasis on agility, ownership, and technology-ready execution, Wytmode partners closely with clients across industries such as fintech, e-commerce, healthcare, logistics, and professional services to enable scalable, cost-efficient, and future-focused operations.

About the role

The Chief of Staff (CoS) acts as a strategic extension of the Founder & CEO, enabling focus on company priorities by driving execution, operational rigor, and cross-functional alignment. This role combines strategic planning, business operations, internal communications, and leadership enablement to ensure that Wytmode’s initiatives move from intent to execution with clarity, discipline, and measurable outcomes. The Chief of Staff works closely with leadership across sales, delivery, finance, and operations to track priorities, resolve bottlenecks, and maintain organizational momentum during periods of growth and change.

Key responsibilities

Act as the primary execution partner to the Founder & CEO, translating strategic priorities into clearly defined initiatives, milestones, and ownership. 100% of CEO priorities tracked with documented goals, owners, and timelines.
Drive company-wide operating rhythm through structured planning, weekly reviews, leadership syncs, and performance tracking. Weekly and monthly business reviews conducted with documented actions and follow-ups.
Own preparation, coordination, and follow-through for leadership meetings, board discussions, and strategic reviews. 100% of meetings supported with agendas, pre-reads, and post-meeting action summaries.
Monitor progress across strategic initiatives, identifying risks, dependencies, and execution gaps early. Issues escalated within 48 hours with proposed solutions or trade-offs.
Partner with functional leaders to improve execution discipline, decision-making clarity, and accountability. Clear KPIs and success metrics defined for all major initiatives.
Lead special projects across growth, operations, process improvement, or organizational design as assigned by the CEO. Projects delivered within agreed timelines and success criteria.
Build and maintain a central view of company performance including revenue, pipeline, delivery health, hiring, and operational metrics. Weekly CEO dashboard maintained with no data gaps beyond 7 days.
Improve internal communication flow by ensuring strategic context, decisions, and priorities are clearly cascaded across the organization. Quarterly internal alignment score measured through leadership feedback.
Support hiring, onboarding, and performance cadence for leadership and key roles in collaboration with HR and operations. 100% of leadership hires onboarded with defined 30-60-90 plans.
Act as a thought partner to the CEO on strategy, organizational scaling, and external-facing priorities. Strategic recommendations backed by structured analysis and data.

Qualifications

MBA or equivalent postgraduate degree preferred from a reputed institution; or high-performing professionals with 4 to 8 years of experience in strategy, operations, consulting, startups, or fast-growing organizations.
Prior experience working closely with founders, CXOs, or senior leadership in execution-heavy roles.
Strong business acumen with the ability to connect strategy, financials, operations, and execution.
Exceptional written and verbal communication skills in professional business English.
High level of discretion, judgment, and ability to handle confidential and sensitive information.
Strong problem-solving, structuring, and prioritization skills with comfort in ambiguity.
Advanced proficiency in productivity and collaboration tools such as Google Workspace, Notion, Excel, PowerPoint, or equivalent.
Ownership mindset, high execution intensity, and ability to operate independently in a fast-paced, evolving environment.

Additional information

Job ID	WM-FO-045-001
Job Function	Founder Office
Job Sub-Function	Special Projects
Department	Office of the CEO
Department ID	WM-FO-045
Salary Offered	Not Disclosed
Eligible for Incentives	Not Applicable
Probation Period	3 Months
Benefits	Benefits are not applicable during the probation period; upon successful completion, employees become eligible for medical insurance, meal allowance, commute-to-office travel allowance, mobile or internet reimbursement, and performance-based incentives.
IT Assets	IT assets will not be provided during the probation period; upon successful completion, the company will issue a business laptop, noise-cancelling headset, wireless mouse, and a backpack.
Leave Policy	During the probation period, employees are entitled to 2 paid sick leaves; upon successful completion, they receive 10 paid sick leaves, 10 paid casual leaves, 5 mandatory holidays, 5 optional holidays, and 4 quarterly wellness holidays, with casual leaves eligible for carry forward and encashment at exit, capped at 25 leaves.

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Equal Opportunity Employer: Wytmode is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.